Your privacy matters to jp789. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we protect it, and the rights you hold as a player based in Indonesia or accessing our platform from the region.
These highlights summarize our core data practices. They are provided for convenience only and do not replace the full legal text below. Both sections form part of the binding Privacy Policy.
All personal data transmitted to and from jp789 is protected using AES-256 encryption over TLS 1.3. Sensitive records — including identity documents submitted for KYC — are stored in encrypted form and are never transmitted in plaintext across any internal or external network.
jp789 does not sell, rent, or otherwise commercially transfer your personal data to third-party marketing organizations. Your information is shared only with service providers who are contractually bound to process it solely on jp789's behalf and in accordance with this Privacy Policy.
Identity documents you submit during KYC verification are processed securely, retained only for the minimum period required by our licensing authority, and deleted or anonymized thereafter. jp789 uses certified identity-verification infrastructure to handle KYC documents.
You have the right to access, correct, restrict, or request deletion of the personal data jp789 holds about you. Requests can be submitted at any time by contacting our Data Protection team at [email protected]. We respond to all verified data requests within 30 calendar days.
jp789 uses cookies and similar tracking technologies to deliver a personalized, high-performance experience. You can manage cookie preferences through your browser settings. Note that disabling certain functional cookies may affect platform performance and game loading speeds.
jp789 retains personal data only for as long as it is necessary to fulfill the purposes for which it was collected, to comply with legal obligations, or to resolve disputes. Transaction records are held for a minimum of five years under anti-money laundering regulations; all other data is reviewed and purged on a rolling schedule.
jp789 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who visits or uses the jp789 platform at jp789.my. This Privacy Policy sets out in plain, professional English exactly what personal information we collect from players in Indonesia and elsewhere, the purposes for which that information is processed, the safeguards we have put in place to protect it, how long we keep it, and the rights available to you under applicable data protection principles.
This Privacy Policy applies to all personal data collected through: (a) the jp789 website at jp789.my and any subdomain thereof; (b) the jp789 mobile web experience; (c) any correspondence you send to jp789 by email, live chat, or any other channel; and (d) any transaction processed through jp789's cashier, including deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja.
This Privacy Policy should be read alongside jp789's Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference. In the event of any conflict between this Privacy Policy and those documents on matters of personal data, this Privacy Policy shall prevail.
The following defined terms apply throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person ("data subject"), including but not limited to name, date of birth, email address, phone number, residential address, national identity number, device identifiers, IP address, and financial account details. |
| "Processing" | Any operation performed on Personal Data, whether automated or manual, including collection, recording, storage, alteration, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | The entity that determines the purposes and means of Processing Personal Data. jp789 is the Data Controller in respect of all Personal Data collected through the jp789 platform. |
| "Data Processor" | A third-party service provider that Processes Personal Data on behalf of jp789, under contractual instruction, for the purposes described in this Privacy Policy. |
| "KYC" | Know Your Customer — the identity and age verification process required before a Player may withdraw funds or access elevated transaction limits. KYC data includes government-issued identity documents and proof of address. |
| "Player" / "You" | Any individual who registers an account on, or otherwise uses, the jp789 platform. |
| "Platform" | The jp789 website at jp789.my, all associated pages and subdomains, and the mobile web interface. |
| "Sensitive Personal Data" | A subset of Personal Data that warrants a higher standard of protection, including national identity numbers (Indonesian KTP / NIK), passport numbers, financial account details, and biometric data submitted for identity verification. |
2.1 Identity. jp789 is the Data Controller for all Personal Data collected through the Platform. jp789 operates under an internationally recognized gaming license and maintains a designated Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data protection regulations.
2.2 Contact. All data-related inquiries, access requests, correction requests, and deletion requests should be directed to the jp789 Data Protection team using the contact details set out in Clause 15 of this Policy.
2.3 Regulatory Accountability. jp789 acknowledges that players accessing the Platform from Indonesia are entitled to protections under applicable Indonesian law, including the provisions of Undang-Undang No. 27 Tahun 2022 tentang Pelindungan Data Pribadi (UU PDP — Indonesia's Personal Data Protection Law) where applicable. jp789 is committed to meeting the substantive data protection standards reflected in that legislation.
jp789 collects Personal Data through several distinct channels. The categories of data collected from each channel are summarized below.
When you create a jp789 account, we collect: full legal name; date of birth; email address; mobile phone number; country and city of residence (e.g., Jakarta, Surabaya, Bandung, Bali, Medan, Yogyakarta, Semarang, or elsewhere in Indonesia); and a username and hashed password.
To fulfill our age-verification and anti-money laundering obligations, we collect: a copy or photograph of your Indonesian national identity card (KTP / NIK) or passport; a selfie or live facial image for biometric liveness checking (processed by our certified KYC provider); and, where required, proof of residential address (utility bill, bank statement, or equivalent document dated within 90 days).
When you deposit or withdraw funds, we collect: the payment method used (e.g., BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay); bank account number or e-wallet identifier (in masked form after verification); transaction amounts in Indonesian Rupiah (IDR / Rp); timestamps of all deposit and withdrawal requests; and the status of each transaction (pending, completed, declined, reversed).
We record all gaming activity conducted through the Platform, including: game titles played; wager amounts and outcomes; session start and end times; device type and operating system; and any in-game actions relevant to fair-play monitoring and responsible gaming assessments.
We automatically collect: IP address; browser type and version; device model and operating system; screen resolution; time zone (default WIB, UTC+7); referral URL; pages visited on the Platform and time spent on each; and session duration. This data is used for security monitoring, fraud detection, and performance optimization.
When you contact jp789 via live chat, email, or any other support channel, we retain a record of the communication, including: your name and account details as provided; the content of your inquiry or complaint; timestamps; and the resolution or response provided by the jp789 support team.
Where you have opted in to receive promotional communications — including bonus offers tied to Indonesian holidays such as Idul Fitri, Ramadhan, or Indonesian Independence Day (17 August) — we record your communication preferences, the promotional messages delivered to you, and your engagement with those messages (open rates, click events).
jp789 processes your Personal Data on one or more of the following lawful bases:
| Legal Basis | Application to jp789 |
|---|---|
| Contractual Necessity | Processing your registration data, financial data, and gaming activity data is necessary to perform the contract between you and jp789 (the Terms & Conditions) — without this data, jp789 cannot provide the Services. |
| Legal Obligation | jp789 is legally required to verify player identity (KYC), retain transaction records for anti-money laundering purposes, and report suspicious activity to relevant authorities. Processing for these purposes is mandatory. |
| Legitimate Interests | jp789 has a legitimate interest in fraud detection, platform security, responsible gaming monitoring, and improving the quality of the Platform. We have conducted a balancing test and determined that these interests do not override your fundamental rights and freedoms. |
| Consent | Where we send you direct marketing communications (bonus alerts, promotional emails, SMS notifications), we do so only where you have given clear, freely given, and informed consent. You may withdraw consent at any time by contacting support or adjusting your account notification preferences. |
jp789 uses the Personal Data it collects for the following specific purposes:
6.1 No Commercial Data Sales. jp789 does not sell, rent, or otherwise commercially disclose your Personal Data to any third-party marketing entity. This commitment is absolute and unconditional.
6.2 Service Providers (Data Processors). jp789 shares Personal Data with carefully selected third-party service providers who process data on our behalf under strict contractual data processing agreements. These providers include:
6.3 Legal Disclosures. jp789 may disclose your Personal Data without prior notice where required to do so by: a court order, subpoena, or other legal process; a request from a licensing or regulatory authority; or an anti-money laundering investigation by a competent governmental authority. jp789 will not notify you of such a disclosure where prohibited from doing so by the applicable legal process.
6.4 Corporate Transactions. In the event of a merger, acquisition, restructuring, or sale of all or part of jp789's business, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer by email at least 30 days in advance, and the acquiring entity will be required to honor the terms of this Privacy Policy.
7.1 Transfer Outside Indonesia. jp789 operates internationally, and some of the third-party service providers described in Clause 6.2 are located in jurisdictions outside Indonesia. Where Personal Data is transferred outside Indonesia, jp789 ensures that appropriate safeguards are in place to protect that data to a standard equivalent to the protections described in this Privacy Policy.
7.2 Safeguards. Safeguards applied to international transfers include: contractual clauses binding the recipient to process data only in accordance with jp789's instructions and this Privacy Policy; transfer only to jurisdictions recognized as providing an adequate level of data protection; and, where applicable, data minimization so that only the minimum necessary data is transferred cross-border.
7.3 KYC Data. Identity documents and biometric data submitted for KYC are processed by jp789's certified KYC provider and are not transferred to any jurisdiction that lacks adequate data protection standards. KYC data is deleted from the provider's systems within the timeframes specified in Clause 8 of this Policy.
jp789 retains Personal Data only for as long as necessary for the purpose for which it was collected, subject to any longer retention period required by law. The following retention schedules apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account Registration Data | Duration of account + 5 years after closure | Contractual, AML regulatory obligation |
| KYC / Identity Documents | Duration of account + 5 years after closure | Licensing authority requirement, AML compliance |
| Financial Transaction Records | Minimum 5 years from transaction date | AML, tax, and licensing record-keeping obligations |
| Gaming Activity Logs | 2 years from session date | Dispute resolution, responsible gaming monitoring |
| Support Communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Marketing Preferences & Logs | Until consent is withdrawn + 1 year | Proof of consent; suppression list maintenance |
| Technical / Device Logs | 12 months from collection | Security monitoring, fraud detection |
| Self-Exclusion Records | Duration of exclusion + 10 years | Responsible gaming; prevention of re-registration during exclusion period |
Upon expiry of the applicable retention period, Personal Data is either permanently deleted from jp789's systems or anonymized such that it can no longer be associated with any identifiable individual. Anonymized, aggregated data may be retained indefinitely for analytical purposes.
9.1 Technical Safeguards. jp789 implements the following technical security measures to protect your Personal Data:
9.2 Organizational Safeguards. jp789 maintains the following organizational measures:
9.3 Data Breach Notification. In the event of a Personal Data breach that is likely to result in a risk to your rights and freedoms, jp789 will notify affected Players without undue delay — and in any event within 72 hours of becoming aware of the breach — by email to the address registered on your account. The notification will describe the nature of the breach, the data affected, the likely consequences, and the measures taken or proposed to address the breach.
10.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. jp789 uses cookies and similar technologies (including local storage, session tokens, and pixel tags) to enable the Platform to function correctly, to personalize your experience, and to analyze Platform performance.
10.2 Types of Cookies Used. jp789 uses the following categories of cookies:
| Cookie Type | Purpose | Can You Opt Out? |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — including session management, login state, and security tokens. Without these, the Platform cannot operate. | No — these are required for the Platform to work. |
| Performance & Analytics | Collect aggregated, anonymized data about how Players use the Platform — page views, session duration, error rates — to improve performance and identify bugs. | Yes — via browser settings. |
| Functional | Remember your preferences (e.g., game lobby sort order, preferred payment method) to personalize your experience on return visits. | Yes — via browser settings; disabling may affect personalization. |
| Security & Fraud Detection | Used by jp789's fraud detection layer to identify anomalous behavior patterns, detect bot activity, and protect your account from unauthorized access. | No — these are required for account security. |
10.3 Managing Cookies. You can manage or delete cookies through your browser settings at any time. Most modern browsers allow you to refuse all cookies, accept only certain types, or delete existing cookies. Please note that disabling strictly necessary or security cookies will prevent you from logging in to or using the jp789 Platform.
10.4 No Third-Party Advertising Cookies. jp789 does not use third-party advertising or retargeting cookies. No advertising network receives data about your activity on the jp789 Platform for the purpose of serving you targeted advertisements on other websites.
As a Player whose Personal Data is processed by jp789, you have the following rights. jp789 will respond to all verified requests within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, jp789 may extend this period by a further 30 days, in which case you will be notified of the extension.
Request a copy of all Personal Data jp789 holds about you, together with information about how it is processed.
Request correction of inaccurate or incomplete Personal Data held in your account or KYC file.
Request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that jp789 restrict Processing of your data while a dispute about its accuracy or the lawfulness of its use is pending resolution.
Receive a structured, machine-readable copy of the Personal Data you provided to jp789, where Processing is based on consent or contract.
Object to Processing of your Personal Data for direct marketing purposes at any time, with immediate effect.
To exercise any of the above rights, contact the jp789 Data Protection team at [email protected] (plain text — not a clickable link). You will be asked to verify your identity before your request is processed. jp789 does not charge a fee for data rights requests, except in cases of manifestly unfounded or excessive repetition, where a reasonable administrative fee may apply.
Withdrawal of Consent. Where jp789 processes your Personal Data on the basis of your consent (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of Processing carried out before the withdrawal. Withdrawing marketing consent does not affect your ability to use the Platform.
12.1 Age Restriction. The jp789 Platform is strictly intended for adults aged 21 and above. jp789 does not knowingly collect Personal Data from any individual under the age of 21. If you are under 21 years of age, you must not register an account or provide any Personal Data to jp789.
12.2 Parental Controls. jp789 strongly recommends that parents and guardians install internet filtering software on devices accessible to minors to prevent access to online gaming platforms. If you are a parent or guardian and believe that a minor in your care has provided Personal Data to jp789, please contact [email protected] immediately. jp789 will investigate and, if confirmed, delete all associated data and close the account.
12.3 KYC Enforcement. jp789's mandatory KYC process — which requires submission of a government-issued photo identity document — serves as a key mechanism for detecting and preventing underage access. Any account where KYC documents reveal a player to be under 21 years of age will be immediately suspended, all funds returned to the depositing payment method following investigation, and the account permanently closed.
The jp789 Platform may contain links to third-party websites or services — for example, links to game studio information pages or payment provider portals. This Privacy Policy applies exclusively to Personal Data collected by jp789 through the Platform. jp789 is not responsible for the privacy practices of any third-party website and makes no representations about the accuracy or adequacy of their privacy policies. You are encouraged to review the privacy policy of any third-party website you visit.
14.1 Right to Update. jp789 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, changes to applicable law, or the introduction of new Platform features. The revised Privacy Policy will be posted on this page with an updated "Last updated" date.
14.2 Material Changes. Where jp789 makes a material change to this Privacy Policy — including any change that expands the purposes for which your data is used, introduces new categories of data sharing, or alters your data rights — jp789 will notify you by email to the address registered on your account at least 14 calendar days before the change takes effect. Your continued use of the Platform after the effective date of the revised Policy constitutes your acceptance of the changes.
14.3 Archived Versions. Upon request, jp789 will provide a copy of any previous version of this Privacy Policy. Contact the Data Protection team at [email protected] to request a prior version.
For all privacy-related inquiries, data subject rights requests, complaints, or questions about this Privacy Policy, please contact jp789's Data Protection team using the details below. All correspondence must be initiated by the registered account holder using the email address on file with jp789.
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